Privacy Policy

1 Introduction

Bolt ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform and services.

By using Bolt, you consent to the data practices described in this policy. We encourage you to read this document carefully.

2 Information We Collect

We collect the following types of information:

Account Information

• Email address
• Username
• Password (encrypted)
• Date of birth (for age verification)
• Country of residence

Verification Information (KYC)

• Government-issued ID documents
• Proof of address
• Source of funds documentation
• Facial verification photos

Transaction Data

• Cryptocurrency wallet addresses
• Deposit and withdrawal history
• Betting and gaming activity
• Bonus and promotion usage

Technical Data

• IP address and geolocation
• Device type and browser information
• Session data and cookies
• Usage patterns and preferences

3 How We Use Your Information

We use your information to:

• Create and manage your account
• Process deposits, withdrawals, and gaming transactions
• Verify your identity and comply with KYC/AML regulations
• Prevent fraud, money laundering, and illegal activities
• Provide customer support and respond to inquiries
• Send important account notifications and updates
• Personalize your gaming experience
• Improve our platform and develop new features
• Comply with legal and regulatory obligations

4 Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our platform (payment processors, identity verification services, hosting providers)
• Gaming Partners: Game providers who require certain data to deliver gaming services
• Regulatory Authorities: When required by law or to comply with licensing requirements
• Law Enforcement: In response to valid legal requests or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We never sell your personal data to third parties for marketing purposes.

5 Data Security

We implement robust security measures to protect your data:

• SSL/TLS encryption for all data transmissions
• Encrypted storage of sensitive information
• Two-factor authentication (2FA) for account protection
• Regular security audits and penetration testing
• Access controls and employee training
• Secure data centers with physical security measures

While we take extensive precautions, no system is 100% secure. We encourage you to protect your account credentials and enable all available security features.

6 Data Retention

We retain your data for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Prevent fraud and abuse

Transaction records and KYC documentation are typically retained for a minimum of 5 years after account closure, as required by anti-money laundering regulations.

7 Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact our support team. We will respond to valid requests within 30 days.

8 Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in and maintain session security
• Remember your preferences and settings
• Analyze platform usage and performance
• Detect and prevent fraud

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

9 International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequate data protection agreements with our service providers.

10 Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from a minor, we will delete it immediately.

11 Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or platform notification. The "Last updated" date at the top of this page indicates when the policy was last revised.

12 Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: